Terms and Conditions

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase a subscription or paid service. By using the Service you represent and warrant that you meet this requirement and that you are providing accurate personal information. Accounts and paid subscriptions are limited to users who meet this requirement, and use of the Service for or on behalf of a minor is prohibited. (See also §20 — Children's Privacy.)

3. Account Registration and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately at support@greatawakener.com if you suspect unauthorized access. We may suspend or terminate accounts for violations of these Terms or for fraud, abuse, chargebacks, or harm to other users.

4. Description of Service

TheFutureSociety LLC offers astrological education, written and recorded content, courses, community access, livestream events, the 365-day Transit Calendar, and AI-augmented oracle experiences via MAX: Your Virtual Oracle Gateway™. The Service is for personal entertainment, reflection, and educational purposes. It is not a substitute for professional medical, legal, financial, psychiatric, or psychological advice. Astrological readings, predictions, transit interpretations, and oracle responses are spiritual and entertainment content; no outcome, forecast, or interpretation is guaranteed.

5. Subscriptions and Billing

Paid subscriptions are billed via Stripe at the rates and intervals presented at checkout. By subscribing, you authorize TheFutureSociety LLC and its payment processor to charge the applicable fees to your designated payment method on a recurring basis until you cancel.

Promotions and Campaigns

TheFutureSociety LLC runs promotional pricing, launch sales, seasonal campaigns, and time-limited discount windows throughout the year. By subscribing, you acknowledge that pricing varies over time, that you may not always be subscribing during a promotional window, and that promotional pricing is not retroactive. The price you pay is the price disclosed at the time of your checkout (or, where you hold a locked rate under §7(f) below, the locked rate).

End-Date Convention

Unless otherwise stated in writing, all promotion, sale, intro-rate, and campaign end dates are 11:59 PM Eastern Time on the stated date.

6. Cancellation

(a) Month-to-Month Subscriptions

You may cancel a month-to-month subscription at any time through your account settings. Cancellation takes effect at the end of the then-current monthly billing period. No partial-month credits or mid-cycle refunds are issued, except for an eligible paid-upgrade credit under §7.

(b) Annual Subscriptions

Annual subscriptions are non-cancelable mid-term. If you wish to discontinue an annual subscription, you may turn off auto-renewal at any time through your account settings; your access will continue through the end of your paid 12-month term (calculated from the date of purchase), and the subscription will not renew. No mid-term refunds, partial-year refunds, or partial-period credits are issued except for an eligible paid-upgrade credit under §7, including but not limited to dissatisfaction with the Service, change in personal circumstances, non-use of the Service, or election to switch tiers.

(c) MAX365 (365-Day Transit Calendar)

MAX365, the 365-Day Transit Calendar (“MAX365”), is non-refundable and non-cancelable in all cases. Customers who purchase the calendar a la carte at the standalone price (USD $149) receive a non-refundable, single-purchase digital product. Customers who receive the calendar as a bundled benefit of an Oracle Unlimited annual subscription receive it as a non-refundable component of that subscription; cancellation of an Oracle Unlimited annual subscription (per §6(b) above) does not entitle the customer to a partial refund attributable to the calendar. The calendar is a digital product generated from your natal chart and delivered by email; generation and delivery normally complete within 48 hours of purchase (or, for bundled subscribers, of first generation).

(d) One-Time Purchases

Courses, downloadable products, livestream replays, gift subscriptions, and any other one-time purchases are final and non-refundable.

(e) Store Credit

If you upgrade to a plan or bundle (for example, Oracle Unlimited) that includes a feature you previously purchased separately (for example, the Transit Calendar), your earlier separate purchase is non-refundable. As a courtesy, the value of the superseded purchase may be eligible for store credit (see below). The paid-upgrade adjustment in §7 applies only to a recurring subscription that the new higher subscription replaces; it does not retroactively refund or credit a prior one-time purchase.

Store credit in lieu of a refund. At our sole discretion and as a goodwill gesture, in place of a refund we may offer store credit equal to the eligible purchase amount. Store credit may be redeemed in our merchandise store or applied toward a gift membership. Store credit has no cash value, is non-transferable except when applied to a gift, and cannot be exchanged for cash.

(f) Gifts

Gift purchases are non-refundable and may not be redeemed for cash.

Before disputing a charge, please contact us at support@greatawakener.com — we'll work with you to resolve any issue, including eligible store credit.

7. Refund Policy

All sales are final. Subscriptions, courses, digital products, the 365-Day Transit Calendar, gift subscriptions, and one-time purchases are non-refundable except where required by applicable law or under the paid-upgrade adjustment below.

Eligible Paid-Upgrade Adjustment

When you upgrade to a higher subscription that replaces a recurring subscription you have already paid for, the unused portion of what you paid is credited against the cost of the new plan, so you pay only the difference. The credit is calculated from the amount you actually paid after any discount, and the number of days remaining in your paid billing period.

The credit is applied to the invoice for your new plan. It is not returned to your card, and it has no cash value. Where an upgrade replaces more than one subscription, the unused value of each is credited to the same invoice, so nothing is left behind.

This adjustment applies across eligible customer cohorts; cohort status alone neither grants nor removes eligibility. It does not apply to one-time purchases, or to separate products the new subscription does not replace.

Downgrades do not receive an adjustment. A downgrade — including annual-to-monthly, or a move from Oracle Unlimited to a lower plan — is scheduled to take effect at the end of your current paid period. You keep everything you paid for through that date, and no refund or credit is issued.

Discretionary Goodwill Credits

At our sole discretion, we may offer one-time goodwill credits or refunds for exceptional circumstances. Such credits or refunds are issued as a courtesy, do not establish precedent, and do not waive these Terms or alter the all-sales-final default policy. Past goodwill concessions, including but not limited to complimentary subscription periods, discounted rate adjustments, and one-time credits, do not create any expectation, precedent, or entitlement to future concessions, nor do they convert into a contractual right or modify these Terms in any manner.

California Auto-Renewal Law Disclosures

For California residents and all customers generally:

New York Auto-Renewal Law Disclosures

For New York residents, the same disclosures in (a) through (e) above apply and are incorporated by reference. New York residents may turn off auto-renewal online at any time through their account settings.

(f) Legacy Member Rate Lock

Legacy Member pricing (existing customers from pre-launch cohorts identified by TheFutureSociety LLC) locks for the duration of the customer's continuous active subscription. Cancellation, payment failure that results in the subscription lapsing, voluntary downgrade, or any other interruption forfeits the locked rate. Re-subscribing after a lapse is at the then-current rack pricing, with no obligation on TheFutureSociety LLC to restore the prior locked rate. New subscribers (June 9, 2026 launch and forward) are NOT issued a Legacy Member rate lock.The Frequency One+ tier, including its locked Founder rate and elevated tier perks, is permanently closed to new customers and is available exclusively to identified Legacy Members.

Launch Sale Pricing — MAX Launch

Intro pricing for new subscribers to MAX-related products is available from June 9, 2026 through July 5, 2026 at 11:59 PM Eastern Time. Standard rack rates apply before June 9, 2026 and from July 6, 2026 forward. Launch sale pricing may end earlier than the stated window without 7-day notice if announced customer-count caps are reached. Launch sale pricing for new buyers is not equivalent to a Legacy Member rate lock; only customers explicitly identified as Legacy Members under §7(f) above retain a locked rate.

8. License to User

Subject to your continued compliance with these Terms, we grant you a personal, non-transferable, non-sublicensable, non-exclusive, revocable license to access and use the Service for your own personal, non-commercial use. This license terminates automatically upon any breach of these Terms, upon cancellation or expiration of your subscription, or upon termination of your account by us. No license, right, or interest in any trademark, trade name, service mark, copyright, AI prompt, system prompt, training corpus, or other intellectual property of TheFutureSociety LLC is granted by implication, estoppel, or otherwise.

9. Modifications & Prices

We may modify, suspend, or discontinue any part of the Service at any time. We may adjust prices with at least 7 days' advance notice via email or in-app notification.

Launch Sale Pricing Exception

Launch sale pricing for new subscribers during an announced sale window (including the June 9 – July 5, 2026 MAX launch window) may end without 7-day notice when announced caps are reached (e.g., a date deadline at 11:59 PM Eastern Time or a customer-count cap). Standard rack rates apply outside announced sale windows and are subject to platform-wide rate adjustment with 60 days advance notice. Launch sale pricing for new buyers is not equivalent to a Legacy Member rate lock; only customers explicitly identified as Legacy Members under §7(f) above retain a locked rate.

10. Intellectual Property

All content on our sites and within the Service — including text, graphics, logos, audio, video, course materials, written interpretations, system prompts, software, the MAX: Your Virtual Oracle Gateway™ corpus, the 365-Day Transit Calendar, and any derivative or compiled work — is owned by or licensed to TheFutureSociety LLC and is protected by U.S. and international copyright, trademark, trade secret, right of publicity, and other intellectual property laws. "The Great Awakener," "Great Awakener," "The Tarot Ship," "MAX," "MAX: Your Virtual Oracle Gateway," "Frequency One," "Frequency One+," and "Oracle Unlimited" are trademarks of TheFutureSociety LLC.

Ownership and Provenance of the Platform

TheFutureSociety LLC represents that it owns or holds valid licenses to every component used to operate the Service. In particular:

• TheFutureSociety LLC holds the appropriate license to the Swiss Ephemeris, the astronomical calculation library used to compute the planetary positions, transits, and charts delivered through MAX™ and the 365-Day Transit Calendar.
• Every developer and contractor who has contributed to the Service has executed an IP-assignment or work-for-hire agreement vesting ownership of their contributions in TheFutureSociety LLC.
• The code repositories underlying the Service contain no disputed or unlicensed code. All third-party components are used under their applicable licenses.
• All domains, code repositories, databases, analytics properties, payment-processor (Stripe) accounts, and trademarks used in connection with the Service are owned and controlled by TheFutureSociety LLC.

User Content Carve-Out — MAX™ Outputs

Outputs from MAX™, including chart interpretations, predictive narratives, transit readings, and conversational responses, are licensed to the user for personal, non-commercial use only. Users may not republish, redistribute, sell, license, sublicense, broadcast, podcast, or publicly display MAX™ outputs without the prior written consent of TheFutureSociety LLC. Users may share screenshots of personal readings on social media for non-commercial purposes provided they include attribution to "MAX: Your Virtual Oracle Gateway™" and do not represent the output as their own original interpretation. Aggregating, compiling, or systematically collecting MAX™ outputs into any database, dataset, archive, newsletter, app, or downstream product is expressly prohibited.

System Prompts and Trade Secrets

The system prompts, prompt templates, retrieval-augmented generation (RAG) configurations, interpretive corpus, and brand voice rules underlying MAX™ are confidential trade secrets of TheFutureSociety LLC. Any attempt to extract, exfiltrate, reproduce, reverse-engineer, or publish these materials — including via prompt-injection, jailbreak attempts, social engineering, or coordinated prompting designed to elicit the system prompt — is a material breach of these Terms and may give rise to civil and criminal liability under the Defend Trade Secrets Act (18 U.S.C. §1836), the Computer Fraud and Abuse Act (18 U.S.C. §1030), and state trade-secret laws.

Right of Publicity — Jimmy Im

Jimmy Im's persona, name, voice, written interpretations, photographic likeness, video likeness, social media handles, and signature spoken phrases are licensed to TheFutureSociety LLC and are protected under applicable rights of publicity in New York and all other jurisdictions where the Service is accessed. Use, imitation, deepfake generation, voice cloning, AI-generated impersonation, or any commercial exploitation of these elements without express written license from TheFutureSociety LLC is prohibited and will be enforced.

Anti-Impersonation

No person or entity may hold themselves out as TheFutureSociety LLC, Jimmy Im, Great Awakener, The Tarot Ship, or MAX, or use any confusingly similar name, branding, domain, or social handle in connection with astrological, spiritual, divinatory, or AI-related services without express written authorization.

Commercial Licensing

Businesses, platforms, or qualified individual practitioners interested in integrating, white-labeling, or reselling MAX™ technology, outputs, the 365-Day Transit Calendar, or Jimmy Im's authored interpretive corpus may inquire about TheFutureSociety LLC's commercial licensing program (see §31 below).

11. Prohibited Uses

You agree not to:

• (i) use the Service for unlawful purposes;
• (ii) interfere with the Service's operation or security;
• (iii) attempt to access another user's account;
• (iv) reverse engineer, decompile, disassemble, or attempt to derive the source code, system prompts, or underlying models of any portion of the Service;
• (v) scrape, harvest, crawl, spider, or systematically extract content;
• (vi) misrepresent the Service's outputs as professional medical, legal, financial, psychiatric, or psychological advice;
• (vii) use any output, content, system prompts, training data, or any portion of the MAX™ system to train, fine-tune, or improve any competing artificial intelligence system, machine learning model, or large language model (including, without limitation, automated scraping for AI training corpora, retrieval-augmented generation ingestion of MAX™ outputs into competing systems, and any form of model distillation);
• (viii) resell, rent, lease, sublicense, or otherwise commercially exploit your access to the Service;
• (ix) share account credentials or allow more than one individual to use a single subscription;
• (x) circumvent rate limits, paywalls, or tier-based access controls;
• (xi) use the Service to harass, defame, threaten, stalk, or harm any person;
• (xii) upload, transmit, or generate content that is unlawful, infringing, defamatory, obscene, or that violates the rights of any third party.

12. MAX Access & Usage

Access to MAX™ is governed by the per-tier usage limits below:

Legacy Member pricing reflects the historical promotional windows under which those customers subscribed. The $99/yr Legacy rate applies to customers who subscribed during the August–November 2025 founding window. The $11/mo and $125/yr Legacy rates apply to customers who upgraded to MAX during the November 2025 promotional window. All Legacy Member rates are subject to §7(f) above and are forfeited upon cancellation, lapse, or downgrade.

These limits are subject to change with 30 days' advance notice via email. Excessive automated traffic, abuse, or use inconsistent with personal, single-user access may result in throttling, suspension, or termination.

12.1 — Authority of These Terms

These Terms and the per-tier usage limits enumerated in §12 control over any conflicting information appearing in marketing materials, help documentation, chatbot outputs, in-app notifications, FAQ pages, or third-party screenshots. Statements made by customer-facing automated systems (including chatbots powered by AI) are informational only and do not modify these Terms or create contractual entitlements. In the event of any conflict between these Terms and any other Company communication, these Terms control.

12.2 — Service Features Are Not Entitlements

Per-tier daily question limits, response length parameters, model behavior, soft caps, feature availability, response speed, and the underlying AI models used by MAX™ are service features that may be modified, recalibrated, or replaced at the Company's discretion. Users do not acquire any contractual right, vested interest, equitable entitlement, or property interest in any specific service feature, question count, or model output, regardless of prior usage patterns or representations.

12.3 — Technical Errors and Quota Consumption

Submitting a question to MAX™ consumes one (1) question from your daily quota at the moment the question is received by the platform, regardless of whether the system returns a complete, partial, error, declined, or empty response. Technical errors — including but not limited to network interruptions, third-party API or inference-provider outages, service degradation, server timeouts, rate-limit responses, partial generations, content-policy refusals, or any other interruption — do not entitle users to replacement questions, additional questions, refunds, account credits, quota resets, or extensions of any kind. Daily quotas reset at 12:00 AM Eastern Time. We may, at our sole discretion, restore a single question to a user's daily quota as a one-time goodwill courtesy; such restorations are not a precedent, are not guaranteed in any future instance, and do not waive these Terms or alter our standard policy. Users who require uninterrupted, error-resilient access should upgrade to a paid tier with substantially higher daily quotas and priority service routing.

13. Your Data, Your Privacy, and How MAX Works

13.1 — We do not sell your information. Ever.

We do not sell, rent, trade, or otherwise transfer your personal information to any third party for money or for any other consideration. We have never done so and we will not. We do not participate in any advertising network, data broker arrangement, affiliate data-sharing program, or partnership under which your information is provided to another company. The one exception is a transfer of the business itself, described in §24 (Change of Control): if the Company is acquired or merged, the Service as a whole transfers to a successor that is bound by these Terms and this Privacy Policy, and you are given notice and an opportunity to close your account and request deletion of your data. That is the transfer of an entire business to a successor, not the sale of your personal information to a buyer of data, and no consideration is received in exchange for your personal information as such.

13.2 — We do not share your information with partners.

We have no marketing partners, data partners, or affiliates who receive your personal information. Your birth data, your chart, your questions and your conversations are not provided to any other company for their own use. The vendors listed under §20 — Subprocessors are service providers, not partners: each one processes data only on our documented instructions, only to perform the single function we engaged it for, and is contractually prohibited from using your information for its own purposes.

13.3 — How MAX produces an answer.

MAX™ has two parts, and the distinction matters:

• Every astronomical and astrological fact is calculated, not generated. Planetary positions, degrees, houses, aspects, transits and timings are computed by the Swiss Ephemeris, the same professional calculation library used by working astrologers worldwide. These are deterministic mathematical calculations. They are not guessed, estimated, or produced by artificial intelligence.
• The written explanation is produced by a large language model, working from those computed facts and from our own library of interpretive material written by us — including Jimmy Im's authored interpretive corpus. The AI explains what the calculation means. It does not decide what the calculation is.

Outputs are for personal reflection and entertainment (see §14 and §30).

13.4 — How MAX™ Uses AI and Third-Party Providers

MAX™ uses artificial intelligence to generate conversational responses based on your question, your astrological data, and our proprietary interpretive material.

Every MAX™ response is generated by Anthropic's Claude models, through Anthropic's commercial API. Anthropic is the only provider that receives your question, the conversation it belongs to, and the chart positions or birth details the answer is computed from.

We also use OpenAI's commercial API, for two narrower purposes: transcribing voice input where you choose to dictate a question instead of typing it, and generating the text embeddings that power retrieval of our own interpretive material, which includes turning your question into an embedding in order to search that material. OpenAI does not generate MAX™ responses.

Each provider processes information only as necessary to provide the requested service, and under the commercial API arrangements we use, your MAX™ conversations are not used by either provider to train its general-purpose AI models.

Our OpenAI account is additionally configured for zero data retention. What we send is processed to perform that service and then discarded rather than stored on OpenAI's systems: it is not kept for abuse monitoring, it is not available for human review, and it is not used to train or improve any model.

We do not provide either AI provider with your payment information, account credentials, or email address. We send only the information necessary for the specific service being used.

Where your question depends on current real-world events, MAX™ retrieves web and news context through Tavily. Tavily receives only a reformulated fact-finding search query — the astrology framing is stripped out — and no birth data, chart, account identifier, or conversation is sent to it.

Our current third-party service providers and the purposes for which they process information are listed in §20 — Subprocessors.

No human professional reviews each MAX™ response before it is delivered. MAX™ responses are generated automatically and are not individually written or reviewed by Jimmy Im or another human astrologer.

Your MAX conversations are not used to train AI. We don't sell your information, and our AI providers don't use your MAX conversations to train their models.

13.5 — Who at our company can see your conversations.

Access to member conversation content is limited to a small number of authorised personnel, and only where necessary to operate the service, investigate a technical fault, respond to a support request you have made, or comply with a legal obligation. We do not read member conversations for curiosity, for content, or for marketing.

We may review aggregated, de-identified usage patterns — such as question volumes, error rates, and which interpretive material was retrieved — to improve our own interpretation engine and prompt design. That analysis does not involve reading identifiable member conversations and no data is provided to any outside party for it. You may opt out of this internal analytics use by emailing support@greatawakener.com.

13.6 — Contractors and service providers.

Where an outside contractor or vendor must access data to perform work for us, they are bound by a written confidentiality agreement and a written data processing agreement before any access is granted. They may process data only on our documented instructions, may not use it for any other purpose, may not attempt to identify any member, may not place it into any AI or third-party tool we have not approved in writing, and must delete it and certify deletion when the work ends. These obligations are in addition to the IP-assignment and work-for-hire obligations described in §10.

13.7 — Deleting your chat history and your account.

Your chat history. You may delete your conversation history at any time from within your account; conversations are deleted individually.

Erasing your data. You may request deletion of your account and all associated personal data by emailing support@greatawakener.com. We will complete verified deletion requests within 30 days, and sooner where required by law. Deletion is permanent — there is no undo period and no recovery once a deletion is complete. Some records may be retained only where we are legally required to keep them — for example transaction records for tax purposes — and those are retained in a restricted system, not in the product.

13.8 — Your rights.

Depending on where you live, you may have the right to access, correct, delete, restrict or object to processing of your personal data, to receive a copy of it in portable form, and to withdraw consent. We honour these rights regardless of where you live, not only where the law requires it. Email support@greatawakener.com. We do not charge for this and we will not ask you why.

13.9 — Security.

Data is encrypted in transit. Payment and financial information is encrypted at rest by our payment processor (Stripe). Access is restricted and logged. Credentials are held in a managed password system and are revocable immediately. We rotate access when personnel change. No method of transmission or storage is completely secure and we do not claim otherwise; see §21.

13.10 — If something goes wrong.

If a security incident affects your personal data, we will notify you and any relevant regulator within the timeframes the law requires, and we will tell you plainly what happened and what we are doing about it.

14. Disclaimers

The Service is provided "AS IS" and "AS AVAILABLE." We disclaim all warranties to the maximum extent permitted by law, including warranties of merchantability, fitness for a particular purpose, accuracy, predictive value, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that outputs will be accurate, predictive, or suitable for any particular purpose.

Entertainment & Spiritual Content Disclaimer

All astrological readings, transit interpretations, oracle responses, predictions, and spiritual guidance produced by the Service — whether generated by MAX™, presented in livestreams, included in courses, or published on any TheFutureSociety LLC channel — are provided for entertainment, reflection, and educational purposes only. No outcome is guaranteed. No reading constitutes professional medical, legal, financial, psychiatric, psychological, or relationship advice. Users assume full responsibility for any actions they take in reliance on Service content.

15. Limitation of Liability

To the maximum extent permitted by law, TheFutureSociety LLC, its officers, members, employees, contractors, and affiliates will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any lost profits, lost data, loss of goodwill, emotional distress, or decisions taken in reliance on Service content. Our aggregate liability for any claim arising out of or relating to the Service will not exceed the greater of (a) the amount you paid us in the twelve months preceding the claim or (b) one hundred U.S. dollars (USD $100).

16. Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively by binding individual arbitration, and not in court, except that either party may pursue claims in small claims court where eligible. You and TheFutureSociety LLC waive the right to a jury trial and the right to participate in a class action.

Arbitration Administrator and Seat

All arbitration shall be administered by JAMS under its Streamlined Arbitration Rules and Procedures. The seat of arbitration shall be New York County, New York. The arbitrator may not consolidate claims of multiple users, and the arbitrator may not preside over any form of representative, class, or collective proceeding.

30-Day Arbitration Opt-Out

New customers may opt out of binding arbitration by sending written notice to support@greatawakener.com within thirty (30) days of first creating an account. The notice must include your name, account email, and a clear statement that you wish to opt out of arbitration. Opt-out does not affect any other provisions of these Terms.

Consumers in the European Economic Area and the United Kingdom

Nothing in this Section 16 requires a consumer resident in the European Economic Area or the United Kingdom to arbitrate any dispute, or limits such a consumer's right to bring proceedings in the courts of their country of residence. For such consumers, the agreement to arbitrate, the jury-trial waiver and the class-action waiver set out in this Section do not apply, and any dispute may be brought before the competent courts of the consumer's country of residence or of New York County, New York, at the consumer's election.

Nothing in these Terms operates to deprive a consumer of the protection afforded by the mandatory provisions of the law of their country of residence.

17. Indemnification

You agree to indemnify, defend, and hold harmless TheFutureSociety LLC and its officers, members, employees, contractors, and affiliates from any claim, loss, damage, liability, or expense (including reasonable attorneys' fees and costs of defense) arising out of or relating to (a) your use of the Service, (b) your User Content or anything you submit, post, or transmit through the Service, (c) your violation of these Terms, (d) your violation of any third-party right, including any intellectual property or privacy right, or (e) any action you take in reliance on Service content.

18. Termination

We may suspend or terminate your access at any time for any reason, including violation of these Terms, with or without notice. Upon termination, your license to use the Service ends. Sections that by their nature should survive (including IP, disclaimers, limitation of liability, arbitration, indemnification, and trade-secret protections) will survive.

19. Third-Party Services

The Service integrates with third-party services (e.g., Stripe for payments). Your use of those services is governed by their respective terms and privacy policies. TheFutureSociety LLC is not liable for the acts, omissions, downtime, or data practices of third-party services.

This section allocates liability; it does not reduce the commitments we make in §13. Every vendor that processes member personal information on our behalf is engaged under a written data processing agreement, acts only on our documented instructions, and may not use member information for its own purposes.

20. Privacy Policy

This Privacy Policy describes how TheFutureSociety LLC collects, uses, and shares personal information. Together with §13, this section is our Privacy Policy — there is one document and one source of truth. The page at /privacy points here.

Information We Collect

We collect information you provide directly (name, email, password hash, birth date, birth time, birth location, payment information processed by Stripe), information generated through use of the Service (chat history with MAX™, questions asked, settings, preferences), and technical information (IP address, device, browser, cookies — see "Cookies & Tracking" below).

Google Sign-In. If you choose to sign in with Google, we receive only the information you authorise: your name, email address, and profile picture. We do not receive your Google password or any other Google account data, and we use it solely to create and manage your account. We do not use Google account data for advertising or share it with third parties for marketing.

How We Use Information

To provide and personalize the Service; to compute astrological charts and produce MAX™ outputs; to process payments; to send transactional and (with consent) marketing emails; to monitor and improve the Service; to comply with legal obligations.

Sharing

We do not sell, rent, or trade personal information, and we do not share it with marketing partners, data partners, affiliates, advertising networks, or data brokers. See §13.1 and §13.2, which govern.

We disclose information only to: (a) the subprocessors listed below, each of which acts solely as our service provider on our documented instructions and may not use member information for its own purposes; (b) outside contractors under the confidentiality and data processing terms described in §13.6; (c) authorities, where legally required; and (d) a successor entity in a change of control, as described in §24 and under "Business Transfers" below.

Subprocessors

We rely on the following third parties to operate the Service. Each processes user data only to the extent necessary for its function:

Each subprocessor is engaged under a written data processing agreement, processes member data only on our documented instructions and only for the function listed above, and is prohibited from using it for its own purposes or from selling it. Anthropic does not use member inputs or outputs to train its models, and we do not use them to train or fine-tune any AI system. See §13.4. This list may be updated from time to time; we do not add a subprocessor that would be inconsistent with §13.

Business Transfers

If we are involved in a merger, acquisition, sale of assets, reorganization, financing, or similar business transaction, member account information and service data may be transferred to the acquiring or successor entity as part of that transaction, as described in §24 (Change of Control). The successor is bound by these Terms and this Privacy Policy with respect to the transferred data unless and until you are given notice of the change and an opportunity to close your account and request deletion of your data. Consistent with §13.1, this is the transfer of an entire business to a successor and is not a sale of member personal information.

International Data Transfers

Our primary application database is hosted in the United States. Other providers listed in the Subprocessors table above may process or retain limited categories of information in the United States or in other locations permitted by their agreements and applicable law. We maintain appropriate contractual and organisational safeguards for international transfers where required. The Service is operated from and intended for users in the United States. Users outside the United States who access the Service consent to the transfer, storage, and processing of their data as described above.

Children's Privacy (COPPA)

Accounts and paid subscriptions are limited to users who are at least 18 years old (or the age of majority in their jurisdiction) — see §2. The Service is not directed to children, and we do not knowingly collect personal information from anyone under 18. If we discover we have collected such information, we will delete it promptly and close the account. Parents or guardians who believe their child has provided personal information should email support@greatawakener.com.

California Residents — CCPA/CPRA Rights

California residents have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA"), including the right to know what personal information we collect, the right to delete, the right to correct, the right to opt out of sale or sharing (we do not sell), and the right to non-discrimination for exercising these rights.

Sensitive Personal Information

California residents have the right to limit the use and disclosure of sensitive personal information, including precise geolocation, account credentials, and certain health data. Birth date and birth time are not considered sensitive personal information under CPRA but are treated with elevated care given their use in astrological computation.

Cookies & Tracking

We use first-party cookies for authentication and session management, and third-party cookies for analytics (Google Analytics) and customer support (Intercom).

Analytics are used only to measure aggregate site usage and performance. Consistent with §13.1, we do not use cookies or analytics data for advertising or ad personalisation, we do not enable advertising features in our analytics tooling, and we do not share analytics data with any advertising network or data broker.

Data Retention

We retain personal information only as long as necessary:

• Account data is retained while your account is active.
• Birth chart data is retained while your account is active and is deleted on verified deletion of your account. There is no post-deletion undo window.
• Stripe payment records are retained for 7 years per IRS requirements. These are the legally required records referred to in §13.7 and are held in a restricted system, not in the product.
• Email logs (Postmark) are retained for 45 days.
• AI conversation history is retained while your account is active, or until you delete it — you may delete conversations individually from within your account at any time, and it is deleted on verified deletion of your account.

A verified deletion request is completed within 30 days and is permanent, as described in §13.7. Only records we are legally required to keep survive it.

Your Choices

You may access, update, or delete account information through your settings or by emailing support@greatawakener.com. You may unsubscribe from marketing emails at any time using the link in any such email.

As stated in §13.8, we honour rights of access, correction, deletion, restriction, objection, portability, and withdrawal of consent for every member regardless of where they live — not only where the law requires it. We do not charge for this and we will not ask you why. The CCPA/CPRA and GDPR provisions above describe additional statutory rights; they do not limit this commitment.

21. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. As stated in §13.9: data is encrypted in transit; payment and financial information is encrypted at rest by our payment processor; access is restricted to authorised personnel and is logged; credentials are held in a managed password system and are revocable immediately; and we rotate access when personnel change.

No method of transmission or storage is 100% secure; we cannot guarantee absolute security. This is a statement about the limits of technology, not a qualification of the safeguards described above.

Incident Notification

If a security incident affects your personal data, we will notify you and any relevant regulator within the timeframes the law requires, and we will tell you plainly what happened and what we are doing about it — see §13.10.

21A. DMCA Notice and Takedown

TheFutureSociety LLC respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act (17 U.S.C. §512).

Designated Agent for Notice of Claimed Infringement

Notices of claimed copyright infringement should be sent to our DMCA Designated Agent:

Notice Requirements

A valid DMCA notice must include:

1. A physical or electronic signature of the copyright owner or authorized representative;
2. Identification of the copyrighted work claimed to have been infringed;
3. Identification of the infringing material and information sufficient to locate it (e.g., a URL);
4. Your contact information (name, address, telephone number, and email);
5. A statement that you have good-faith belief that the use is not authorized;
6. A statement, under penalty of perjury, that the notice information is accurate and that you are authorized to act.

Counter-Notice Procedure

If you believe content was removed in error, you may submit a counter-notice to the Designated Agent containing:

1. Your physical or electronic signature;
2. Identification of the removed material and its previous location;
3. A statement, under penalty of perjury, that removal resulted from mistake or misidentification;
4. Your name, address, and telephone number, and consent to jurisdiction.

Repeat Infringer Policy

It is our policy to terminate, in appropriate circumstances and at our sole discretion, the accounts of users who are repeat infringers.

22. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. Subject to §16 (Binding Arbitration), the exclusive venue for any non-arbitrable dispute is the state and federal courts located in New York County, New York.

New York SHIELD Act

TheFutureSociety LLC complies with the New York Stop Hacks and Improve Electronic Data Security ("SHIELD") Act for protection of New York residents' private information, including reasonable administrative, technical, and physical safeguards.

23. Force Majeure

TheFutureSociety LLC will not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including without limitation acts of God, war, terrorism, civil unrest, pandemic, government action, cyberattack, denial-of-service attack, third-party service outages (including Anthropic, Stripe, Vercel, Supabase, or any other subprocessor), labor disputes, internet or telecommunications failures, or any other event of force majeure.

24. Assignment & No Agency

You may not assign, transfer, or delegate these Terms or any rights or obligations hereunder without our prior written consent. TheFutureSociety LLC may assign these Terms freely, including in connection with a merger, acquisition, sale of assets, or by operation of law. Nothing in these Terms creates any agency, partnership, joint venture, employment, or fiduciary relationship between you and TheFutureSociety LLC.

Change of Control

If TheFutureSociety LLC is acquired, merged, reorganized, enters into a financing or similar business transaction, or sells all or substantially all of its assets, your account information and service data — including your account details, birth data, birth chart inputs, generated charts and calendars, notes, journal entries, chat content, metadata, and related records — together with your subscription and your rights and obligations under these Terms, may be transferred to the acquiring or successor entity as part of that transaction. The successor will be bound by these Terms and by our Privacy Policy with respect to the transferred data unless and until you are given notice of the change and an opportunity to close your account. Your subscription and our vendor and supplier agreements are assignable in connection with such a transaction. By consenting to these Terms, you consent to that transfer.

This is the transfer of an entire business to a successor bound by these Terms and our Privacy Policy. It is not a sale, rental, or trade of your personal information, and it is not an exception to §13.1 — no consideration is received in exchange for your personal information as such.

25. No Waiver

No failure or delay by TheFutureSociety LLC in exercising any right under these Terms will operate as a waiver of that right. Any waiver must be in writing and signed by an authorized representative of TheFutureSociety LLC.

26. Severability

If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

27. Entire Agreement

These Terms, together with any policies referenced or linked here, constitute the entire agreement between you and TheFutureSociety LLC regarding the Service and supersede any prior agreements, representations, or understandings.

28. Contact

Questions about these Terms or the Service should be directed to:

29. Accessibility

TheFutureSociety LLC is committed to accessibility and aims to conform with WCAG 2.1 Level AA standards. Users encountering accessibility barriers may email support@greatawakener.com for assistance and to request reasonable accommodations.

30. AI-Generated Content Disclosure

Content generated by MAX™ is produced through artificial intelligence based on the user's natal chart, current astrological transits, and Jimmy Im's authored interpretive corpus. While the system uses proprietary content authored by Jimmy Im, the conversational responses are generated by AI and are not individually written or reviewed by Jimmy Im or any human professional. Users should be aware they are interacting with an AI system, not a human reader.

31. Commercial Licensing Program

TheFutureSociety LLC offers a non-exclusive commercial licensing program for businesses and qualified individual practitioners that wish to integrate, white-label, embed, or resell portions of the MAX™ Oracle system, the natal-chart integration engine, the 365-Day Transit Calendar, Jimmy Im's authored interpretive corpus, or other licensed components into their own products and services. Eligible licensees include, without limitation:

• Professional astrologers, tarot readers, intuitives, mediums, and other spiritual practitioners
• Astrology, divination, and metaphysical software companies and apps
• Dating, matchmaking, compatibility, and relationship platforms
• Wellness, mindfulness, mental-health, and personal-development services
• Psychic networks, oracle-card publishers, and divination communities
• Media companies, publishers, content networks, and entertainment platforms
• Other technology companies seeking to integrate astrological or AI-augmented oracle features

All licensees, regardless of category, are subject to the following baseline restrictions:

Commercial licensing inquiries should be directed to support@greatawakener.com with the subject line "Licensing Inquiry."